Washington State Security Guard License Practice Exam

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What should a security guard do if they observe a crime in progress?

  1. Intervene physically without hesitation

  2. Document the incident on their phone

  3. Notify law enforcement and follow protocols

  4. Ignore it unless it involves them

The correct answer is: Notify law enforcement and follow protocols

When a security guard observes a crime in progress, the appropriate action is to notify law enforcement and follow established protocols. This approach prioritizes safety, both for the security guard and for the individuals involved in the incident. By notifying law enforcement, the guard ensures that trained professionals can address the situation effectively and potentially prevent further harm. Following protocols is critical; security personnel are usually trained in specific procedures that guide their response to incidents, which may include contacting dispatch, providing details about the crime, and following up with their supervisors. This ensures a coordinated response and that all actions are documented and handled legally and ethically. In contrast, intervening physically can escalate the situation and may put the guard and others at risk. Documenting the incident on a phone may not yield timely assistance and could lead to complications if law enforcement responds to a situation that has been inadequately reported. Ignoring the crime undermines the role of the security guard and could allow further violations to occur. Thus, the correct course of action emphasizes the importance of communication with law enforcement while adhering to organizational protocols.